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Ideas for building better technology.
Practical writing on software, AI, automation and the decisions that come before a project.
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AI
Where AI creates operational value
AI is easier to justify when it removes a repeated step, uses information you already have, and still has a person in the loop.
2026-09-12 · 6 min
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Software
What to decide before custom software
A custom system needs a user, a job to be done, and a boundary. Those three decisions save more time than an early technology debate.
2026-08-20 · 5 min
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Automation
Automation that stays connected to people
The useful automation is the one a team can see, pause, and correct. Invisible automation becomes a new kind of manual work.
2026-07-08 · 5 min
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