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INOVANTADIGITAL

AI agents

AI agents that work with your business.

An agent is useful when it can follow a bounded task, use the tools you allow, and hand work to a person when it should.

What an agent can do

  • Understand

    Read a request in the language of the business.

  • Reason

    Choose a next step from the information available.

  • Retrieve information

    Look up records, documents or knowledge you approve.

  • Use tools

    Call systems through defined actions.

  • Execute workflows

    Carry a process forward within set rules.

  • Communicate

    Reply to a customer or a teammate.

  • Escalate to humans

    Stop and hand over when confidence or policy requires it.

Visual study for this section. It is not a customer system.

Use cases

  • Sales

  • Support

  • Operations

  • Research

  • HR

  • Finance

Visual study for this section. It is not a customer system.

Have a business challenge worth solving?

Tell us what you want to build, improve or automate.